Error saving snapshot

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efisher
Posts: 3
Joined: Sat Jan 06, 2018 10:52 am

Error saving snapshot

Post by efisher »

Dear J-P,

Error saving any snapshot in 1.0.0.18. In P3D says "Snapshot saved successfully". In FSIPanel: dialog box - "Error saving snapshot".

log.txt:

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17.01 18:26:42   GLOB METAR 160737Z 160008KT&D4000NG 0300M&B-427&D5000 R16L/0984FT BKN010&TT000FN 05/05 Q1022
17.01 18:27:44   debug : FNAME : 000fsi Name : KSEA 16L-EF WX : True
17.01 18:30:09   debug : FNAME : 000fsi Name : KSEA 16L-111 WX : True
FSUIPC: 6.009

.NET:

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v2.0.50727  2.0.50727.4927  SP2
v3.0  3.0.30729.4926  SP2
v3.5  3.5.30729.4926  SP1
v4  
  Client  4.8.03752
  Full  4.8.03752
v4.0  
  Client  4.0.0.0
.NET Framework Version: 4.7 or later
v2.0.50727  2.0.50727.4927  SP2
v3.0  3.0.30729.4926  SP2
v3.5  3.5.30729.4926  SP1
v4  
  Client  4.8.03752
  Full  4.8.03752
v4.0  
  Client  4.0.0.0
.NET Framework Version: 4.7 or later
v2.0.50727  2.0.50727.4927  SP2
v3.0  3.0.30729.4926  SP2
v3.5  3.5.30729.4926  SP1
v4  
  Client  4.8.03752
  Full  4.8.03752
v4.0  
  Client  4.0.0.0
.NET Framework Version: 4.7 or later
Simconnect:

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SimConnect Client v10.0.61259.0
SimConnect Client v10.0.61259.0
SimConnect Client v10.0.61259.0
jpgarraio
Site Admin
Posts: 1234
Joined: Fri Sep 15, 2017 10:30 am

Re: Error saving snapshot

Post by jpgarraio »

Hi, thanks for this report.
Which aircraft? I will try to reproduce with same name.

Cheers,

J-P
Jean-Pierre Garraio
Developer
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efisher
Posts: 3
Joined: Sat Jan 06, 2018 10:52 am

Re: Error saving snapshot

Post by efisher »

jpgarraio wrote: Sun Jan 17, 2021 4:30 pm Which aircraft? I will try to reproduce with same name.
PMDG 737-800 NGXu
jpgarraio
Site Admin
Posts: 1234
Joined: Fri Sep 15, 2017 10:30 am

Re: Error saving snapshot

Post by jpgarraio »

Ok, I have just tried two different snapshot out of KSEA 16L from vector position and no errors on my side.
Did you try again since last time?

Cheers,

J-P
Jean-Pierre Garraio
Developer
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tropicflite
Posts: 18
Joined: Fri Jan 14, 2022 10:12 pm

Re: Error saving snapshot

Post by tropicflite »

I am having this same issue with the PMDG 737NGXu. I tried saving snapshots in the air and on the ground, both leading to this sequence of events:

In the sim, a message saying:

FSiPanel : Saving Snapshot, please standby

An FSiPanel 2020 dialog box popping up saying, "Error saving your snapshot"

The only option is to click OK on the dialog box

Then the message in the sim changes to:

FSiPanel : Snapshot saved successfully, hold your brakes 2 seconds to take control

If I try to load the snapshot anyway I get the error "No Snapshot found in your Database".

I installed FSiPanel 2020 as administrator and I also run it as administrator.

Here are the last 3 lines of log.txt

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14.01 16:58:22   Ready to start approach :0
14.01 17:03:13   debug : FNAME : 000fsi Name : CYVR 08L 20 mile final WX : True
14.01 17:04:37   debug : FNAME : 000fsi Name : CYVR 08L 20 mile final WX : True
Thanks,

tropicflite
jpgarraio
Site Admin
Posts: 1234
Joined: Fri Sep 15, 2017 10:30 am

Re: Error saving snapshot

Post by jpgarraio »

Hi,

Thanks for your report, I will give it a try today.

Cheers,

J-P
Jean-Pierre Garraio
Developer
Image
tropicflite
Posts: 18
Joined: Fri Jan 14, 2022 10:12 pm

Re: Error saving snapshot

Post by tropicflite »

Thanks for looking at this. Could it be a permissions issue writing to the database?

I set Local Security Policy -> Security Options -> User Account Control: Run all administrators in Admin Approval Mode

to Disabled

which grants permission for Users to write to the Program Files folders (and delete from them) without requiring Admin Approval

and I thought that would solve the issue but it still persists.

Edit: From a clean install there is no file called snapshots.db in the FSiPanel folder.

If I import a snapshot, snapshots.db is created.

If I try to save my own snapshot, snapshots.db is not created.
jpgarraio
Site Admin
Posts: 1234
Joined: Fri Sep 15, 2017 10:30 am

Re: Error saving snapshot

Post by jpgarraio »

Hi,

Can you check if your file config.xml in FSiPanel directory has an entry for the PMDG 737 as below (just an example, your path might be different)

<PMDG_737_Path_V5>C:\Program Files\Lockheed Martin\Prepar3D v5\PMDG\PMDG 737 NGXu</PMDG_737_Path_V5>

Regards,

J-P
Jean-Pierre Garraio
Developer
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tropicflite
Posts: 18
Joined: Fri Jan 14, 2022 10:12 pm

Re: Error saving snapshot

Post by tropicflite »

Yes, it contains that exact line.

I also checked my PATH to PMDG,

C:\Program Files\Lockheed Martin\Prepar3D v5\PMDG\PMDG 737 NGXu

and it is valid.

I do have another clue. I used FSiPanel to position myself on LH Vectors. Then I took a snapshot and named it mysnap.

I noticed that it deleted and then created 3 files in

C:\Program Files\Lockheed Martin\Prepar3D v5\PMDG\PMDG 737 NGXu\PanelState

named

000FSI.0.rte
000FSI.fmc
000FSI.sav

And I can select 000FSI in the MCDU under Load Panel State.

However I still get the FSiPanel error message and I can't still load any snapshots from FSiPanel.

Hope this helps!
tropicflite
Posts: 18
Joined: Fri Jan 14, 2022 10:12 pm

Re: Error saving snapshot

Post by tropicflite »

Here's a screen recording of the issue.

https://youtu.be/8K3fzhW_GJ4
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