Reinstalled and lost my aircraft!

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simbiosi
Posts: 8
Joined: Sat Jan 06, 2018 2:06 pm

Reinstalled and lost my aircraft!

Post by simbiosi » Mon Dec 23, 2019 5:40 pm

Hi
Today I have added the NGXU in my hangar and proceed to add 1 credit, I try to activate the aircraft but the software didn't let me do it.
So I proceed to install the version proposed by the email.
Once added the code all my previous aircraft are gone I had the 747 QTSII and FSlabs.
I am sorry but this logic to install this software is not easy, there should be a serial for every addon activated with credit so at the list I don't have to dig understand which I activate.
I didn't change hardware so I don't know why I can't activate the old ones.
Any help will be appreciated
Merry Christmas.

My email: info@simbiosi.com
Fabrizio Pascucci

jpgarraio
Site Admin
Posts: 510
Joined: Fri Sep 15, 2017 10:30 am

Re: Reinstalled and lost my aircraft!

Post by jpgarraio » Fri Dec 27, 2019 10:13 am

Hi,

Sorry about that, just go to Setup/ License information.
Your addons will be listed and you should be fine.

Cheers,

J-P

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